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2015 Best
Call Center Services Review
REVIEWS AND COMPARISONS
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Displaying 2 - 10 of 10
Call Center Services Review
Office Info
Number of Offices
1
3
3
4
1
1
1
Not Listed
Not Listed
1
Number of Agents
300
350
500
Not Listed
40
300
300
Not Listed
Not Listed
13
Inbound Calls
Telephone Answering
?
Customer Assistance
?
Order Processing
?
Credit Card Orders
?
Dispatch Calls
?
Toll-Free Number
?
Local Number
?
365-Day Service
?
 
Disaster Recovery
?
 
 
 
State Wait Time
?
 
 
 
 
Outbound Calls
Surveys
?
 
Scheduled Call Back
?
 
 
 
Lead Generation
?
 
 
 
 
Cold-Calling
?
 
 
 
 
 
 
Features
Holds Call Records
?
90 Days
60 Days
90 Days
Not Listed
Varies
Indefinitely
90 Days
Not Listed
Not Listed
180 Days
Appointments
?
Automated Services
?
Neutral English
?
Fluent Spanish
?
 
Fluent French
?
 
 
 
 
 
 
 
Other Languages
?
 
 
 
 
 
 
Support Options
Phone
24/7 Service
 
 
Email
 
 
Live Chat