Web Services » Business & Finance » Call Center Services Review
2016 Best
Call Center Services Review
REVIEWS AND COMPARISONS
Displaying 2 - 10 of 10 « prev | next »
Ratings
Overall Rating
Customer Support
Inbound Calls
Outbound Calls
Support Options
9.35
9.28
9.23
9.20
9.18
8.88
8.80
8.75
8.63
8.38
10.00
8.75
9.38
8.75
8.75
9.38
9.38
8.75
8.75
7.50
8.75
9.38
10.00
10.00
9.38
8.75
8.75
8.38
7.50
10.00
8.75
10.00
7.50
8.75
10.00
7.50
7.50
8.75
10.00
7.50
9.75
9.50
9.75
9.50
8.50
10.00
9.25
9.75
8.75
8.75
Customer Support
Customer Service Score
?
100%
85%
100%
85%
85%
95%
95%
90%
85%
80%
Appointment-setting
?
Order Processing
?
Fluent Spanish
?
Other Languages
?
 
 
 
 
Inbound Calls
Monthly Required Call Volume
?
30 Minutes
29 Minutes
None
None
None
150 Minutes
62.5 Minutes
100 minutes
None
None
Monthly Required Invoice
?
$78
None
None
None
$50
None
$50
$95
$2500
None
24/7 Call Center Operation
?
Outbound Calls
Surveys
?
Scheduled Call Back
?
 
 
Lead Generation
?
 
 
Cold-Calling
?
 
 
 
 
 
 
 
Support Options
Client Support Score
?
100%
95%
100%
90%
80%
100%
90%
100%
80%
80%
Email
?
 
Live Chat
?